Dear Guests ,
We are pleased to inform you that due to the COVID-19 (Coronavirus) outbreak we have adapted our cancellation policy in a fully flexible way.
Covid-19 Cancellation Policy
- 100% refund in case the reservation is cancelled within or less than 21 days prior to arrival because of Flight Restrictions/Cancellations or Country restrictions due to COVID-19 Outbreak in Kefalonia or COVID-19 Outbreak in the country of the guest.
- In case the reservation is cancelled 21 days (or more) prior to arrival and if there are no travel restrictions either in Kefalonia or in the country of the guest, the deposit paid by the guest can be used as credit towards a new reservation and the guest can choose to reschedule the booking, either on similar dates under the same rate during season 2020 or 2021, always subject to availability, or the guest may select to reschedule the booking on alternative dates, during season 2020 or 2021 at the official rates offered by the owner for the chosen period, always subject to availability.
- In case of cancellation within (less than) 21 days prior to guest’ scheduled arrival and if there are no travel restrictions either in Kefalonia or the country of the guest, there will be a 100% charge of your stay.
- In case of No-show and if there are no travel restrictions either in Kefalonia or in the country of the guest there will be a 100% charge of your stay.
- In case of departure prior to the scheduled date and if there are no travel restrictions either in Kefalonia or the country of the guest there will be a 100% charge of your stay.
Please feel free to contact us should you require any additional information or clarification.